Team Up With Families/Katy’s Kloset SMS Service Privacy Policy

Last update: August 2024

Overview

The Team Up with Families privacy statement recognizes the value of privacy of the employees, volunteers and community members who interact with us.

This privacy notice provides more specific information on how the Team Up With Families/Katy’s Kloset text messaging service collects and processes your personal information.

Scope

The notice applies to our practices for gathering and disseminating information related to Team Up With Families/Katy’s Kloset text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.

How We Collect Information

We collect personal information in the following circumstances:

• Direct Collection, when you provide information by responding to or initiating text messages.

What Type of Information We Collect

Direct Collection

We directly collect the following personal information:

• Opt-out preferences
• Content of your text message to us.

Automated Collection

We automatically collect the following personal information:

• Phone number
• Whether it was a domestic or international message
• Delivery status
• Error messages indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information Is Used

The information provided is only used to respond to your request for information.  Once the information is provided, the SMS thread is deleted.  

With Whom This Information Is Shared

We do not sell or rent your personal information.

We may share your personal information when required by law, or when we believe, sharing will help to protect the safety, property, or rights of Team Up With Families/Katy’s Kloset its employees, volunteers, customers or community members.

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’ and you will no longer receive messages.

If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.

Please note that unsubscribing from text messages will unsubscribe you from one campaign but will not unsubscribe you from other campaigns which you give us permission to contact you by text message

How Information Is Secured

Team Up With Families recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. Team Up with Families/Katy’s Kloset strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes

This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact With Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact teamupwithfamilies@gmail.com or 404 Wilmont Drive, Unit D, Waukesha, WI 53189