Information Needed to Request Items

1. Customer Information

   Person that will be picking up items and signing the loan agreement.

   • First and Last Name
   • Phone and Home Address
   • Email of primary contact for order request (may differ from customer)

2. User Information

   Person that will be using the requested items.

   • First and Last Name
   • Age, City and County of Residence
   • Height and Weight

3. Items Needed

   Visit the Online Catalog for items that we carry and may have available.

Request Items Online or by Phone

Online Requests (Preferred)

1. Go to the Online Catalog.
2. Sign In or create an online customer account with the Customer Information.
3. If you have never provided an email for previous phone or online requests, go to New User? to create an account.
4. If you have provided an email for a previous phone request, email logon@katyskloset.org.  We will email a link to enable you to log on.
5. Add all requested items to your cart.
6. Complete the required fields with the User Information.
7. Check out: An Order Specialist will contact you by email through EZRentOut within 2 business days (M-F) to schedule a Saturday morning pickup date and time.
8. Make a suggested donation by clicking on the Donate heart above.
9. Pick up your items at your scheduled date and time. The person identified as the Customer on the account will need to be present to sign a loan agreement.  A monetary donation can also be made at this time by check, cash, or credit card.

Phone Requests

1. Call (262) 746-9034 and leave a brief message.
   • Request Items for a Child: Choose #3 or email childequipment@katyskloset.org.
   • Request Items for an Adult: Choose #4
2. An Order Specialist will call you back to place an order request and schedule a Saturday morning pickup date and time.
3. Make a suggested donation by clicking on the Donate heart above.
4. Pick up your items at your scheduled date and time. The person identified as the Customer on the account will need to be present to sign a loan agreement.  A monetary donation can also be made at this time by check, cash, or credit card.